Privacy Policy

Last Updated: [November 2024]

At Cait's Dollies, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website [www.caitsdollies.com] (the “Site”) and use our e-commerce services. By using our Site, you agree to the practices outlined in this Privacy Policy.

1. Information We Collect

We collect various types of personal information in order to provide you with a seamless shopping experience. This includes:

  • Personal Identification Information: When you create an account, place an order, or interact with our services, we may collect details such as your name, email address, phone number, shipping and billing addresses, payment information, and other contact details.
  • Non-Personal Identification Information: We may collect information about your browsing behavior on our Site, including your IP address, device type, browser type, operating system, and how you use our Site. This data is typically collected using cookies and other tracking technologies.
  • Payment Information: When you make a purchase, we collect payment information, such as credit card numbers or other payment methods. Payment details are processed securely by third-party payment processors and are not stored on our servers.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • Order Processing: To process your orders, deliver products, and provide customer support.
  • Customer Communication: To send order confirmations, shipping updates, and other relevant information regarding your purchases. We may also use your contact information to send marketing communications, promotions, or surveys, but you can opt out of these communications at any time.
  • Personalization: To personalize your shopping experience and recommend products based on your preferences and previous purchases.
  • Website Improvement: To analyze and improve the functionality of our Site and provide a better user experience.
  • Legal Compliance: To comply with legal obligations and resolve disputes.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about how you interact with our Site. Cookies are small text files stored on your device that help us improve site performance and your user experience. You can control cookie preferences through your browser settings, though disabling cookies may affect some functionalities of the Site.

4. How We Protect Your Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes using industry-standard encryption for transactions and secure storage protocols. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee the absolute security of your data.

5. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your personal information with trusted third-party vendors who help us process payments, deliver products, or provide customer service.
  • Legal Requirements: We may disclose your personal information to comply with legal obligations, enforce our terms and conditions, or protect our rights, property, or safety.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your personal data may be transferred as part of the transaction.

6. Third-Party Links

Our Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before sharing any personal information.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data, such as:

  • Access and Correction: You may request access to or correction of your personal data.
  • Deletion: You may request the deletion of your personal information, subject to certain exceptions.
  • Opting Out: You may opt out of marketing communications by following the unsubscribe instructions in any email we send or by contacting us directly.
  • Data Portability: In certain jurisdictions, you may request a copy of your data in a portable format.

To exercise these rights, please contact us at caits.dollies@gmail.com.

8. Children’s Privacy

Our Site is not intended for use by individuals under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have inadvertently collected personal data from a child under 13, we will take steps to delete such data.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at caits.dollies@gmail.com

Opt In/Out - Do not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.